Tapestri™ Rug Care & Maintenance

JUTE | OTHER NATURAL FIBER RUG

It is normal for jute and other natural fiber rugs to “sprout”. What may seem to be a pulled thread is really just a yarn whose fibers have separated at a point, or “sprouted”. Sprouting is common with natural fibers, such as jute, that are made up of shorter fibers. This is not a defect but an inherent quality of certain natural fiber rugs. Simply clip the sprout that has popped up with a sharp scissors.
Vacuum as needed with suction only—a beater brush is not recommended.
Spot clean with a damp cloth. You may use a solution of mild dish soap and water but test the solution in a small, inconspicuous area of the rug to be sure there is no discoloration.
For liquid spills, blot—do not rub—with a clean, dry, absorbent cloth.
If you choose to clean the rug yourself we recommend Host®, which is a highly rated dry extraction carpet cleaning system which works very well with all rugs. Please see the following links for more information on this product including where to purchase it.

How HOST Works In Your Home

http://www.hostdry.com/customer-service/frequently-asked-questions-comments…

Spot & Spill Guide

All fibers that are exposed to direct, prolonged sunlight will experience some degree of fading. Please rotate your rug regularly if it is in a sunny location.

WOOL & JUTE BLEND RUG

Clip loose ends, pulls, snags and “sprouts” (see sprouting definition in the section above) with a sharp scissors.
Shedding of both wool and jute fibers is normal and will lessen with regular vacuuming. Vacuum as needed with suction only—a beater brush is not recommended.
For liquid spills, blot—do not rub—with a clean, dry, absorbent cloth.
Professional cleaning is recommended.
If you choose to clean the rug yourself we recommend Host®, which is a highly rated dry extraction carpet cleaning system which works very well with all rugs. Please see the following links for more information on this product including where to purchase it.

How HOST Works In Your Home

http://www.hostdry.com/customer-service/frequently-asked-questions-comments…

Spot & Spill Guide

All fibers that are exposed to direct, prolonged sunlight will experience some degree of fading. Please rotate your rug regularly if it is in a sunny location.

SILKY SHAG RUG | PAPER SHAG RUG

Rug should be fluffed up when first unrolled as it will initially be matted down.
Minimal, initial shedding is normal and will diminish over time.
Vacuum as needed with suction only—a beater brush is not recommended because it may snag and pull the long shag tufts. If you cannot disable the beater brush or raise it higher than the shag pile you should only use suction attachments.
Professional cleaning is recommended—especially for difficult stains or heavily soiled rugs. Your professional cleaner should know that the rug pile of the Silky Shag is 50% rayon made from bamboo (which is a cellulose fiber) and 50% cotton; the rug pile of the Paper Shag is 50% recycled paper, 25% viscose and 25% polypropylene. The backing of each rug is made from natural latex and cotton.
If you choose to clean the rug yourself we recommend Host®, which is a highly rated dry extraction carpet cleaning system which works very well with all rugs. Please see the following links for more information on this product including where to purchase it.

How HOST Works In Your Home

http://www.hostdry.com/customer-service/frequently-asked-questions-comments#vac3

Spot & Spill Guide

Clean liquid spills immediately. Blot—do not rub—with a clean, dry, absorbent cloth. You may spot-clean using a solution of mild dish soap and water but test the solution in a small, inconspicuous area of the rug to be sure there is no discoloration.
All fibers that are exposed to direct, prolonged sunlight will experience some degree of fading. Please rotate your rug regularly if it is in a sunny location.

COTTON & VISCOSE RUG

Vacuum as needed with suction only—a beater brush is not recommended.
Blot liquid spills immediately by pressing a clean, undyed cloth into the spill to absorb as much as possible
For hard to remove stains professional rug cleaning is recommended

BAMBOO RUG

Clean surface with a damp, clean cloth.
Spot-clean borders with mild dish soap and water solution.
Shake out to remove debris or vacuum. If you vacuum, a suction attachment is recommended; do not use a beater brush as it may scratch the surface.
Plastic or felt casters are recommended for chair or furniture legs to protect against scratching and cracking of bamboo slats. A sharp, straight edge of a chair or furniture piece may crack the bamboo slat.
Chair or furniture casters are not recommended for use on bamboo rugs.
All fibers that are exposed to direct, prolonged sunlight will experience some degree of fading. Please rotate your rug regularly if it is in a sunny location.