What You Should Know About the CALI Flooring Lawsuit

You may have seen information online about a lawsuit involving CALI flooring. We believe in being transparent, so here are the facts.

Yes. A lawsuit was filed by a small group of customers who believed their flooring did not perform as expected.

The case was dismissed by the court in July 2020 (over 5 years ago).

The judge found that the claims did not have enough legal support to continue, so the case was closed early.

No.

You may see the term “class action” online, but in order for a case to become a class action, a judge must approve it.

This did not happen.

• The case was not certified as a class action 
• It did not move forward 
• There was no settlement 
• There was no payout 
• There was no ruling against CALI
  

In simple terms:
The lawsuit was filed, but it did not move forward and was dismissed early.

No.

The court did not find that CALI flooring was defective. The case was dismissed before any such determination could be made.

Flooring performance depends on several factors, including:

• Proper installation 
• Subfloor preparation 
• Environmental conditions (like humidity) 

We understand your floors are a big investment, which is why we provide detailed installation guides and support to help ensure the best results.

At CALI, quality is at the core of everything we do.

• Every product is reviewed by a dedicated third-party Quality Team 
• We maintain industry-leading standards for durability and performance 
• Our claim rate is consistently below 1% (both in volume and value) 

This means the vast majority of customers have a smooth, successful experience with our products.

• A lawsuit was filed 
• It was dismissed over 5 years ago 
• It never became a class action 
• There was no ruling against CALI 

We stand behind the quality, durability, and performance of our floors, and we are here to answer any questions to help you install them with confidence.

Complete CALI Installation Guides by Collection

All CALI Warranties by Collection

6 Installation Mistakes That Void Your Warranty

6 Tips to Set Your CALI Floor Up for Success

Your floor is built to last. Let's make sure it's installed to last, too.